At LAYALI OUD SDN BHD 202601017161 (1679258-P), protecting what you share with us is something we take seriously, and this policy sets out what we gather, why, and how it is kept safe whenever you visit or buy from us.
Collecting Your Information
Personal Details – your name, email address, phone number, and shipping or billing address.
Payment Details – handled through third-party payment gateways rather than stored by us directly.
Order Information – what you bought, your order history and your preferences.
Website Usage Data – your IP address, browser type, device information, pages visited and cookies.
Putting Your Information to Use
Fulfilment – processing and fulfilling the orders you place.
Communication – reaching you about your purchase, support requests or promotions.
Optimisation – improving our website and the overall experience of using it.
Security – guarding against fraud and keeping our website and its users secure.
Compliance – meeting our legal and regulatory obligations.
Sharing What We Hold
We do not sell or rent your personal information, though it may still pass to a limited set of parties.
Trusted Partners – third parties who help us run our website, such as hosting, payment and shipping partners.
Legal Authorities – where the law requires it.
Data Protection – every one of these partners is bound by contract to protect your data to our standards.
Keeping Your Data Secure
We apply industry-standard safeguards, including SSL encryption, secure servers and ongoing monitoring, though it is worth being upfront that no method of transmitting data over the internet can be called 100% secure.
Managing Cookies
Cookies and similar technologies help us understand how our site performs and let us tailor what you see; you are free to disable them through your browser, though doing so may limit some functionality.
Exercising Your Rights
Access & Correction – access or correct the personal information we hold about you.
Deletion – ask that your data be deleted, subject to any legal or administrative requirements that apply.
Opt-Out – opt out of marketing emails whenever you choose.